Frequently Asked Questions
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arra stands for setting the direction and providing support. We are organizational developers who strike a balance between efficiency and humanity. We guide you and your team on the path to more autonomous work, clear leadership, and effective collaboration—for a workplace where it’s finally Monday.
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Change often fails when it is imposed. With team-based change (Invitation-Based Change), we actively invite employees to help shape the transformation. When teams voluntarily take on responsibility and contribute their own ideas, we reduce uncertainty and foster genuine enthusiasm and lasting acceptance of new processes.
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Think of our repertoire of methods as a well-stocked, well-organized workshop: We have a huge shelf full of tried-and-true tools—but we only ever pull out the ones that are perfectly suited to your team and your current challenge. We combine scientific insights (including those from Anna’s ETH doctoral dissertation on leadership and behavioral economics) with field-tested frameworks such as Design Thinking, the Loop Approach®, Prosci® Change Management (ADKAR®), Sociocracy (S3), and Nonviolent Communication (NVC).
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In our personalized support programs, we combine coaching and mentoring depending on the situation: In leadership coaching, we use targeted questions to help you develop your own solutions to leadership challenges, self-management, or resilience. In leadership mentoring and sparring, we draw on our own practical experience in building businesses, leadership practices, and research to provide you with direct feedback. We also help co-leadership teams clearly define roles, values, and responsibilities.
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Yes, we’d be happy to. We bring scientifically grounded insights and practical experience to the stage—whether for corporate events, executive retreats, or at colleges and universities. Our topics include neuroleadership and change—specifically, values and brain research in leadership—New Work and self-directed work, psychological safety and cultural transformation for innovative organizations, as well as digital transformation and change, where technological and cultural shifts go hand in hand.
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Clear processes and governance structures foster the ability to act, efficiency, and a lighter workload in everyday operations. We work with you to analyze the current state of affairs, identify inefficiencies at interfaces, and design lean, practical workflows and decision-making processes. Instead of bureaucratic hurdles, we develop target models and matrix structures that clearly define roles and responsibilities and give your organization room for sustainable growth.
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Digital transformation can only succeed when technology and culture go hand in hand. As we guide you through digital transformation, we help you effectively integrate new collaboration tools and digital workflows—such as asynchronous communication, digital task boards, and hybrid meeting formats—into your team’s daily routine. We conduct training and capacity-building sessions, establish clear rules for collaboration, and ensure that new digital ways of working do not lead to burnout but instead foster genuine transparency, personal accountability, and flexibility.
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When AI is used in a team without proper coordination, it often leads to uncontrolled growth, uncertainties regarding data protection, and limited knowledge sharing. We’ll guide you in developing a shared perspective on the opportunities and risks of artificial intelligence and in systematically building knowledge within your team. Using concrete examples, we’ll work together to develop 2 to 3 practical AI use cases as pilot processes for your day-to-day work. This will help you establish a common baseline understanding, clear rules for collaboration, and full clarity on your next steps in digital transformation.
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We work very flexibly—our scope ranges from individual leaders or co-leaders to small leadership teams and executive boards (e.g., in SMEs or medical centers) to departments and teams across entire organizations. What matters is not the size of the team, but the willingness to actively work together to further develop roles, responsibilities, and collaboration.
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Our focus is on Switzerland (particularly the Zurich area and its surroundings, as well as Bern), but we also work across borders—for example, in Berlin. Depending on your needs, we can support you directly at your company’s location, at external workshop venues, or through interactive remote formats.
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Costs are determined on a case-by-case basis depending on the scope, format, and duration of our collaboration. A one-day focus workshop involves a different level of effort than a transformation coaching program lasting several months. Following our free initial consultation, we’ll provide you with a clear, transparent quote with no hidden costs.
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We work with organizations across a wide range of industries. Our experience spans medical centers and hospitals, established Swiss family-owned businesses and SMEs, as well as trust firms and consulting firms in the energy sector.
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Especially in high-pressure sectors such as healthcare, we create clear structures and provide tangible relief. Through streamlined processes, we establish autonomous organization, clear roles, and flat decision-making hierarchies in day-to-day practice and hospital operations—without disrupting ongoing operations or creating additional administrative burdens.
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Yes, we facilitate structured and empathetic conflict resolution sessions for teams and leadership groups. Using Nonviolent Communication (NVC) and solution-focused methods, we help you view tensions not as obstacles, but as valuable opportunities for growth and building trust.
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Traditional team building usually relies on one-time events. Team development, on the other hand, focuses on building sustainable structures, culture, and day-to-day collaboration. We work with you to define specific roles, responsibilities, decision-making processes, and communication principles that have a direct impact on your day-to-day work.
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Your first consultation with us is always free and non-binding. We actively listen to you, assess your current situation, and identify your potential. Based on this, we develop a customized program—whether it’s a focused one-day workshop (e.g., on roles, design thinking, or purpose), leadership coaching, a keynote presentation, or long-term transformation support.